Official Document

Hoki108 Terms & Conditions – A Complete Guide for Malaysia Players

Please read and understand all of the following Terms and Conditions before registering for or using the hoki108 platform. Use of this platform signifies your agreement to all rules set out herein.

Updated: 1 January 2026
Applicable to all Malaysia players
Document Contents
General Terms of Use
Account Registration Rules
Deposit & Withdrawal Policy
Bonus & Promotion Terms
Game Rules
Account Closure Policy
Key Things You Need to Know

A summary of the key points in hoki108's Terms and Conditions before you read the full version

Age Requirement: 18 and Above

Hoki108 only permits individuals aged 18 and above to register and play. Age and identity verification (KYC) must be completed before the first withdrawal is processed.

Clear Deposit & Withdrawal Policy

All deposits are credited instantly, while withdrawals are processed within 5–15 minutes once KYC verification is complete. No hidden fees are charged for any transaction.

Fair Bonus Rollover Terms

Every bonus offered has a rollover requirement clearly stated in its respective promotion terms. Players are encouraged to read the bonus conditions before claiming.

One Account Per Player

Each player is permitted to hold only one active account. Holding multiple accounts is prohibited and may result in all associated accounts being suspended and balances frozen.

Account Security Is Your Responsibility

Players are responsible for keeping their account password confidential. hoki108 will never ask for your password through any channel. Report any unauthorised access immediately.

Fraudulent Activity Is Not Tolerated

Any attempt at fraud, money laundering, bonus abuse, or use of automated software (bots) will result in immediate account closure and forfeiture of all balances.

These terms take effect from 1 January 2026 and supersede all previous versions.

1 General Terms of Use

Welcome to hoki108, the online gaming platform dedicated to players in Malaysia. This Terms and Conditions document constitutes a legally binding agreement between you (hereinafter referred to as "Player" or "User") and hoki108 (hereinafter referred to as "Platform" or "We"). By accessing, registering for, or using any part of the hoki108 platform — whether via the website or the Android or iOS mobile app — you hereby confirm that you have read, fully understood, and agree to be bound by all provisions set out in this document.

These Terms & Conditions apply to all hoki108 platform users without exception, including unregistered visitors, registered members, promotion participants, and VIP account holders. If you do not agree with any part of these terms, you are not permitted to use the hoki108 platform and are required to close your account immediately.

Important Note: hoki108 reserves the right to update or amend these Terms & Conditions at any time without prior notice. The latest version will always be displayed on this page. Continued use of the platform following any amendment constitutes your acceptance of the updated terms.

This agreement is governed by applicable law and all disputes shall be resolved through a mutually agreed arbitration process. hoki108 operates under a valid licence and complies with all licensing requirements set by the relevant authorities.

2 Account Eligibility & Registration

2.1 Age Requirement

To register and use hoki108 services, you must be at least 18 years of age on the date of registration. hoki108 enforces a strict age verification policy. If there is any doubt regarding a user's age, hoki108 reserves the right to request additional verification documents before any financial transactions are processed.

2.2 One Account Per Player

Each player is permitted to hold only one (1) active account on the hoki108 platform. This includes a prohibition on registering using different names, email addresses, phone numbers, IP addresses, or payment information for the purpose of obtaining more than one account. Violation of this rule will result in all associated accounts being suspended and all balances subject to forfeiture.

2.3 Identity Verification (KYC)

Hoki108 requires all players to complete a Know Your Customer (KYC) process before their first withdrawal is processed. Required documents include:

  • A valid copy of Malaysian MyKad or passport
  • Proof of address (utility bill or bank statement dated within the last 3 months)
  • Proof of payment method used (if applicable)

The KYC process is typically completed within 24–48 business hours. Failure to complete KYC within the stipulated timeframe may result in a temporary account suspension until verification is finalised.

2.4 Registration Information

Players are required to provide accurate, complete, and up-to-date information during registration. Any false or misleading information provided may result in immediate account closure and forfeiture of all existing balances. Players are responsible for updating their account information should any changes occur.

Warning: Providing false information during registration or the KYC process is a serious violation that may result in permanent account closure and further legal action.

3 Deposits & Withdrawals

3.1 Supported Payment Methods

Hoki108 supports a wide range of payment methods popular among Malaysia players, including FPX, DuitNow QR, Touch 'n Go eWallet, and direct bank transfers to local banking institutions such as Maybank, CIMB, Public Bank, and RHB Bank. All transactions are processed through secure, encrypted payment channels.

3.2 Deposit Policy

The minimum deposit is RM 20 per transaction. No general daily maximum deposit limit is set, though specific limits may apply depending on the chosen payment method. All deposits are credited to the player's account within less than 1 minute once payment is confirmed by the payment provider. hoki108 does not charge any fees or commissions on deposits made.

3.3 Withdrawal Policy

The minimum withdrawal allowed is RM 50 per transaction. Players who have completed the KYC process can enjoy withdrawal processing within 5–15 minutes on business days. Withdrawals submitted on weekends or public holidays may take longer depending on the operating hours of the respective bank.

  • First withdrawal requires completed KYC verification
  • Withdrawal funds must be returned to the same payment method used for the deposit
  • Hoki108 reserves the right to request additional documents for verification purposes on large withdrawals
  • Any suspicious withdrawal attempts will be investigated before being processed
3.4 Currency

All transactions on the hoki108 platform are conducted in Malaysian Ringgit (MYR). Players need not worry about currency conversion, as the entire platform ecosystem is designed for the convenience of Malaysian players.

Our Commitment: hoki108 is committed to processing all valid withdrawals within the stipulated timeframe. Should any unreasonable delay occur, players may contact our support team via live chat for a withdrawal status update.

4 Bonuses & Promotions

4.1 General Bonus Terms

Hoki108 offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, reload bonuses, weekly rebates, and exclusive offers for VIP members. All bonuses are subject to rollover requirements (wagering requirements) as specified in their respective promotion terms, available on the Promotions us.

4.2 Rollover Requirements

Rollover refers to the total amount of bets a player must place before bonus funds (or winnings from a bonus) can be withdrawn. The rollover requirement applicable to each bonus will be clearly stated in the respective promotion's terms. For example, a bonus with a 10x rollover requirement means the player must wager 10 times the bonus amount received.

4.3 Bonus Abuse

Hoki108 employs an advanced detection system to identify and prevent bonus abuse. Activities considered bonus abuse include:

  • Opening multiple accounts to claim bonuses repeatedly
  • Using wagering strategies designed to meet rollover requirements without genuine risk
  • Colluding with other players to exploit the bonus system
  • Claiming bonuses using falsified information or payment methods

Hoki108 reserves the right to void bonuses, bonus-related wins, and close accounts if bonus abuse is confirmed.

4.4 Bonus Validity Period

Each bonus has a specific validity period that will be stated in the respective promotion's terms. Bonuses that are unused or rollover requirements that are not met within the validity period will expire automatically and cannot be restored.

Attention: Please read each promotion's terms carefully before claiming any bonus. hoki108 is not responsible if a player fails to meet rollover requirements due to a misunderstanding of the promotion terms.

5 Game Rules

5.1 Game Accuracy & Results

All games on hoki108 use a Random Number Generator (RNG) system that has been independently verified by an accredited auditing body. The outcome of each game is final and cannot be disputed except in cases of confirmed technical errors verified by hoki108. Should any technical disruption occur during a game, hoki108 reserves the right to void the round in question and return the wager to the player.

5.2 Return to Player Rate (RTP)

The RTP rate for each slot and casino game available at hoki108 can be found in the respective game information. This information is provided transparently to help players make informed wagering decisions. RTP is a long-term statistical value and does not guarantee outcomes in any individual gaming session.

5.3 Wagering Limits

Each game has its own minimum and maximum betting limits. Players are advised to review the betting limits before starting a gaming session. hoki108 reserves the right to modify the betting limits for any game at any time without prior notice.

5.4 Prohibition of Bots & Automated Software

The use of any automated software, bots, scripts, or third-party tools designed to exploit the hoki108 platform is strictly prohibited. hoki108 employs advanced detection technology and will take immediate action, including permanent account closure, against any player found using such methods.

6 Account Security

Players are solely responsible for keeping their account login credentials confidential, including their username and password. hoki108 recommends using a strong password (a combination of uppercase letters, lowercase letters, numbers, and symbols) and updating it regularly.

Two-factor authentication (2FA) is available for all hoki108 accounts and is strongly recommended to be enabled for added account protection. hoki108 will never request your account password via email, live chat, or any other communication channel. If you receive any such request, please report it to our security team immediately.

Security Tip: Always log out of your account after each session, especially when using a public or shared device. Enable 2FA from your account settings for an added layer of security.

Hoki108 shall not be held liable for any loss or damage arising from a player's negligence in safeguarding their own account security, including unauthorised third-party account access resulting from exposed login credentials.

7 Account Closure & Suspension

7.1 Closure by Player

Players may close their hoki108 account at any time by contacting our customer support team. Before the closure is processed, players are required to complete all pending transactions and withdraw any remaining balance. Unclaimed balances within 90 days of the account closure request being received may be subject to our inactive balance policy.

7.2 Closure by hoki108

Hoki108 reserves the right to suspend or close any account without prior notice if:

  • Players found to be in violation of any provision of these Terms and Conditions
  • Suspected fraudulent activity, money laundering, or other illegal activity is detected
  • Players who provide false information during registration or the KYC process
  • Players holding multiple active accounts
  • Attempted abuse of the bonus or promotion system is detected
  • Players under 18 years of age
7.3 Inactive Accounts

Accounts showing no login activity or transactions for 12 consecutive months will be classified as inactive. Inactive accounts may be subject to a monthly administrative fee of RM 5 or the available balance (whichever is lower) until the account is reactivated or the balance reaches zero. Players will be notified via their registered email before any inactivity charges are applied.

8 Limitation of Liability & Disclaimer

Hoki108 provides its gaming platform on an "as-is" basis without any express or implied warranties. While we strive to keep the platform operational 99.9% of the time, we cannot guarantee that the service will always be available, error-free, or meet players' specific expectations.

Hoki108 shall not be held liable for any direct, indirect, incidental, or consequential losses arising from:

  • Unplanned service disruptions or platform downtime
  • Unforeseen technical errors or system failures
  • Betting losses arising from valid game outcomes
  • Actions or omissions by third parties, including payment service providers
  • Account security breaches resulting from the player's own negligence

The maximum total liability of hoki108 to any player under any circumstances shall not exceed the amount deposited by that player within the 30 days prior to the claim being submitted.

Important Disclaimer: Online gaming involves financial risk. Players should not wager money they cannot afford to lose. hoki108 is not responsible for any financial, emotional, or social consequences arising from the use of this platform.

9 Responsible Gaming

Hoki108 deeply cares about the well-being of our players. We believe that online gaming should be a fun source of entertainment, not a cause of financial stress or personal problems. To that end, we provide a range of self-control tools to help players manage their gaming habits in a healthy and responsible way.

Self-control tools available on the hoki108 platform include:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your gaming spending
  • Session Time Limit: Limit your gaming session duration to avoid excessive play
  • Account Pause: Take a break from gaming for 24 hours, 7 days, or 30 days as needed
  • Self-Exclusion: Option to fully self-exclude from the platform for a period of 6 months to 5 years
  • Reality Check: Periodic notifications reminding you of the time spent in a gaming session

If you or someone you know is showing signs of a gambling problem, we encourage you to seek help from a relevant support organisation. More information can be found on the Responsible Gaming us.

10 Terms Amendments & Contact Us

Hoki108 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon being posted on this page. We will endeavour to notify players via their registered email or in-platform notice when significant changes are made.

Continued use of the hoki108 platform after any amendments to the Terms take effect will be considered your acceptance of the revised Terms. We therefore encourage players to review this page periodically to ensure you are always aware of the latest applicable Terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the hoki108 customer support team is available to assist you 24 hours a day, 7 days a week via live chat on our platform or mobile app. You may also reach us by email at the address listed in the footer of this page.

hoki108's Commitment: We are committed to acting fairly, transparently, and responsibly toward all our players at all times. Your satisfaction and safety are our top priority in every decision we make as the gaming platform you trust.
Ready to Get Started?

Register Now & Enjoy the Best Gaming Experience at hoki108

By understanding our Terms and Conditions, you are ready to begin a safe, transparent, and enjoyable gaming journey with hoki108. Register today and claim your exclusive welcome bonus as a new member.

Quick registration in under 2 minutes
Secure & encrypted transactions
24/7 Customer Support
Bahasa Melayu