Hoki108 is committed to protecting the privacy and security of every player's personal information. This Privacy Policy transparently explains how we collect, use, store, and protect your data.
Six core principles that form the foundation of hoki108's privacy commitment to Malaysian players
All player personal information and financial data is protected using 256-bit SSL encryption technology — the same standard used by leading banking institutions. None of your data is transmitted or stored in an unprotected state.
Only authorized personnel may access player personal information, and only when strictly necessary for operational purposes. All access is logged and continuously monitored by the hoki108 internal security team.
Hoki108 has never and will never sell, rent, or share player personal information with any third party for marketing or commercial purposes without the explicit consent of the player concerned.
All data handling practices at hoki108 comply with Malaysia's Personal Data Protection Act (PDPA) 2010. We ensure that data processing is carried out lawfully, transparently, and limited strictly to the stated purposes.
Every player has the right to request a copy of their personal data, correct inaccurate information, or request deletion of data under certain circumstances. Such requests will be processed within 14 business days.
Players may choose to receive or opt out of any marketing communications from hoki108 at any time via account settings. Your unsubscribe preference will be processed immediately without any hassle.
Welcome to the hoki108 Privacy Policy page. This document is designed to provide all users of our platform with a clear and comprehensive understanding of how we handle their personal information. hoki108 takes player privacy seriously, and we believe that transparency is the foundation of the trust you place in us.
This Privacy Policy applies to all personal information collected by hoki108 across all channels, including the official website at hoki108.plus, Android and iOS mobile apps, communications via email and live chat, and any other interactions between players and our platform. By using any hoki108 service, you hereby agree to the data handling practices described in this document.
If you have any questions about this policy or how we handle your personal data, our privacy team is ready to assist you through the support channels available on the hoki108 platform.
Hoki108 collects the personal information necessary to provide gaming services that are safe, transparent, and compliant with legal requirements. The following are the categories of data we collect and retain:
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Information | KYC verification & fraud prevention | Legal obligation |
| Financial Information | Deposit & withdrawal processing | Contract performance |
| Technical Data | Account security & platform optimization | Legitimate interest |
| Game Data | Regulatory compliance & responsible gaming | Legal obligation |
| Marketing Preferences | Promotional communications & personalized offers | Player consent |
Hoki108 uses collected personal information solely for the purposes stated in this policy. We will not process your data for any other purpose without first obtaining your consent. The following are the primary purposes for data use:
Your personal information is required to create and manage your account, process deposits and withdrawals, verify your identity (KYC), provide customer support, and ensure the overall security and integrity of the hoki108 platform.
As a licensed and legally compliant gaming platform, hoki108 is required to maintain certain records for audit purposes, reporting to relevant authorities, anti-money laundering (AML) compliance, and strict age verification.
Technical data and transaction history are used to detect and prevent fraudulent activity, unauthorised access, bonus abuse, and any attempts to exploit the platform. This is to protect the interests of all players using hoki108.
We analyze usage data in aggregate and anonymized form to understand how players interact with the platform, identify areas for improvement, and develop new features that better meet the needs of Malaysian players.
If you have given your consent, we may send you information about promotions, new bonuses, exclusive offers, and platform updates via email or app notifications. You may withdraw this consent at any time through your account settings.
Hoki108 does not sell, rent, or disclose player personal information to third parties for marketing purposes. However, there are certain situations where we need to share data with trusted parties to enable the platform to function properly:
Hoki108 works with a number of carefully selected third-party service providers to assist us in operating the platform. These providers include payment gateway providers handling FPX, DuitNow, and bank transfer transactions, cloud service providers for secure data storage, and identity verification companies for the KYC process. All these providers are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than those specified by hoki108.
Hoki108 may be required to disclose player personal information to government authorities or law enforcement bodies when mandated by Malaysian law, court order, or to support official investigations into illegal activities such as money laundering or financial fraud.
In the event of any merger, acquisition, or transfer of hoki108 assets, player information may be transferred as part of that transaction. In such cases, we will ensure that the receiving party is bound by data protection obligations at least equivalent to the standards we uphold.
Hoki108 continuously invests in the latest security infrastructure to ensure player personal data is always protected at all times. Our approach to data security is comprehensive and multi-layered, covering technical, procedural, and human aspects.
Access to players' personal data is strictly limited to staff who require it to perform their duties. All staff undergo regular data protection training and are bound by confidentiality agreements. Internal and external security audits are conducted periodically to ensure ongoing compliance with the highest security standards.
In the event of any data security breach that may affect player information, hoki108 is committed to notifying affected players within the timeframe required by applicable law, and will promptly take the necessary remedial steps to minimise the impact on players.
Hoki108 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how our platform is used. This section explains the types of cookies we use and how you can control them.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies in your specific browser, refer to your browser's help documentation.
As a hoki108 player, you have various rights protected under Malaysia's Personal Data Protection Act (PDPA) 2010 regarding your personal information. hoki108 is committed to respecting and facilitating the exercise of these rights.
Request a copy of all personal data we hold about you within 14 working days.
Correct any inaccurate or incomplete personal information via your account settings.
Request deletion of your data under certain circumstances, subject to legal obligations.
Object to the processing of your data for direct marketing purposes at any time, without conditions.
Request that we restrict processing of your data while an investigation or dispute is ongoing.
Receive your data in a structured, machine-readable format for portability.
To exercise any of the above rights, please contact our privacy team via live chat on the hoki108 platform or through our support email. All requests will be processed within 14 business days. We do not charge any fees for processing reasonable personal rights requests.
Hoki108 retains player personal information for the period necessary to fulfil the purposes stated in this privacy policy, or as required by applicable Malaysian law.
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any individual. The data deletion process follows approved procedures to ensure no data can be recovered after deletion.
Hoki108 reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology, or our operational practices. When any material changes occur, we will notify players via in-platform notifications or their registered email.
The "Last Updated" date at the top of this document will always reflect the latest version of the Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. Your continued use of the hoki108 platform after any changes are published will be deemed as your acceptance of those changes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how hoki108 handles your personal information, our privacy team is ready to assist you.
You can reach us through the following channels:
When contacting us regarding privacy matters, please clearly state the type of request (data access, correction, deletion, etc.) along with your account number so we can process your request promptly and accurately.
Now that you understand our Privacy Policy, you can be confident that your personal data is in safe hands. Register today and begin your gaming journey with hoki108 with complete peace of mind.